For the first time ever, I decided to take a vacation between Christmas and New Years. As we all know winter can be so cold and long in Michigan. So after a few phonecalls with my travel agent, our destination was Palm Beach, Florida. We would leave on Christmas day and return just in time for New Years Eve. My kids were excited; unfortunately, my husband couldn't go.
After realizing how booked the flights were, I booked my parents on a different airline. We would all eventually meet up in Ft. Lauderdale.
Once again putting on my Superwoman cape, I packed up the kids and prepared to take on the airport. Anticipating the craziness, and committed to arriving with the same amount of children I left with, we headed to Metro Airport.
Much to my surprise, we checked our bags outside with the friendliest Northwest employee. Then we immediatly went inside to what seemed like another host waiting for us. He directed us to security where we were immediately escorted to the front of a very long line of travelers. After checking our ID's and boarding passes we were directed to the next front of a line to go thru more security. We all stripped off our shoes, coats, jewelry and bags and were scanned thru, then cleared to head to our terminal.
We then saw again the same N.W. employee from the entrance and he asked us if there was anything we needed and if everything was going ok. I told him we were great. Ignoring a few stares, we approached our gate which happened to be the first one!
We checked in at the gate 45 minutes early (which happens to be a record for me). I informed the check-in girl that our seats weren't all together, knowing that would NEVER work, she politely told me to give her a few minutes and she would take care of it. And she did. All five of us were sitting together and on our way to sunny skies in no time.
So after receiving all this fantastic service, I had an epiphany while on the plane. ( Kids happily eating their Travel Treats, $5 each.) If you're traveling alone with kids, you need to travel with MULTIPLE children ! Besides a few stares, we got quick, top notch, friendly service.
It was a Breeze!
Make it a Great Holiday,
Cathy
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Hi, Cathy!
ReplyDeleteWOW! Great to hear that you and your kids were taken care of. Yes, people don't understand that moms really DO need to 'own' a Superwoman cape and don it from time to time. I'm glad it was a good experience for you AND the kids. It would be horrible to be having trouble keeping your kids in tow, hurrying, having them get tired/fussy, etc. Glad it worked out. It speaks well of NW airlines, too!